Responsible Gaming
Gambling Should Be Entertainment
At Richard Casino, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the movies or playing sports. It should never be considered as a way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and set limits that work for your budget.
Age Verification
In Australia, you must be at least 18 years of age to gamble legally. If you are under 18, please do not use our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to try to win back money you've lost
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Gambling to escape problems or relieve stress, anxiety, or depression
- Borrowing money to gamble or pay off gambling debts
- Neglecting work, school, family, or other important responsibilities
- Continuing to gamble despite negative consequences
- Failed attempts to control or reduce gambling
If you recognize any of these signs in yourself, please reach out for help immediately.
Self-Help Tools
We offer several tools to help you maintain responsible gambling habits:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account.
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period.
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered.
- Self-Exclusion: Exclude yourself from your account for a set period or permanently if you feel you cannot control your gambling.
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know needs help with problem gambling, the following organizations offer free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
United Kingdom
- GamCare – Free problem gambling support and information
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based resources and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Confidential helpline and resources
Website: www.ncpgambling.org
National Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Please Reach Out
Problem gambling is a serious issue that affects many people and their families. If you believe you have a gambling problem, or if someone you care about does, please don't hesitate to seek help. There is no shame in reaching out, and support is available 24/7.
Remember: It's never too late to ask for help. Contact one of the organizations listed above or speak to your doctor, counselor, or trusted family member.